As the pilot stage of a national research project for Church Urban Fund we are asking clergy and organisations supporting claimants in Lancashire (+ Blackpool & Blackburn) to share their experiences of problems, solutions and failures in the system by writing up cases they have dealt with over the period from March - June this year.
Naturally every story should be kept anonymous... and no individual client should be identifiable from your accounts. We simply want to monitor and report on the patterns that are emerging.
Please take a few minutes to look at the survey and to help us collect this important information.
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